FAQ’s

Frequently Asked Questions

What is your Cancellation Policy?

For your first appointment please arrive 10 minutes early for a consultation and to fill out consent forms.

Your appointment time and type require that we set up exclusively for you.

Please understand that no-shows and/or last minute cancellations are an inconvenience to both estheticians and customers.

We can work around a 15 minute delay but any more requires that we cancel the appointment.

Calling to cancel or reschedule is greatly appreciated but doing so on the same day will incur a 50% cancellation fee.

No shows will incur a 50% cancellation fee and a full deposit will be required for all appointments thereafter.

A credit card must be placed on file to reserve your appointment time.

We recommend you arrive at least 10 minutes in advance of your appointment time. Upon arrival, we will take your temperature. Depending on the service you booked, there will be paperwork to complete. One will be a COVID Release Form. The other forms will be specific to the service you are having.
We are conveniently located on the corner of Comly Road and Route 202 in Lincoln Park, New Jersey in the Corner Shoppes at Lincoln Park. It’s a brand new shopping center located in the parking lot adjacent to the Ace Hardware. We’re close to the McDonalds on one side and across the street from the CVS on the other. We are in Unit #1 on the end facing Comly Road. We’re just minutes from Routes 23, 46 and 80 and a short 3-minute walk from the Lincoln Park NJ Transit Station on the Montclair-Boonton line.
For your protection, About Face Essentials has implemented a hospital grade UV-C air disinfecting light source designed to continuously clean the air in our salon. (For more info please visit our About page on the website). We also follow CDC cleaning, disinfection, and sanitation guidelines before, during, and after each client. Temperatures are checked at the door and all clients and Estheticians wear face masks in the salon. Treatment beds utilize freshly washed linens for each client. And there’s moisturizing hand sanitizer available at the front desk.
Yes. Our entire salon is ADA compliant. Since our salon is in a brand new building, our restroom and entire salon provide easy access for any clients with special needs and comply with 2021 rules. There is nearby handicap parking and ramps near the salon entrance. Our polished concrete floors make it easy to navigate once inside. We had your comfort in mind when designing our space.
Yes. Our booking system will automatically text you a reminder of your upcoming appointment. We will ask you to opt-in to receive texts at the time you book. Please be sure to review our cancellation/no-show policy for all your appointments.
We highly recommend you shower and wash your hair before your appointment. This is especially true for lash extensions, refills, lash lifts, and eyebrow laminations. These services cannot get wet for 24 hours.
You are going to love your eyelash extensions! The first time you have a full set of lash extensions will be your longest appointment. This is because your lash extensions are individually attached to your natural lashes that involves a meticulous process. Depending on the volume you choose, expect your appointment to take about 90 minutes to two hours. You will relax in our comfortable recliners and most of our clients fall asleep during their lash appointments. Depending on the growth of your natural lashes, you will need refills every 2-3 weeks. This is very important to maintain and properly clean your lashes which will help them last. You cannot use mascara on lash extensions.
You will love your brow lamination. We will seal your brows to hold their shape and control the direction of the individual brow hairs. Laminations cannot get wet for 24 hours. Your esthetician may recommend a brow conditioner for aftercare.
Yes. For the best results, we will ask you about medications, past skin treatments or reactions to skin products. Our goal is to provide the best recommendation for your skin and having an accurate record of your medical history will help us reach that goal in the safest way possible.
Congratulations! There are some services that are not recommended for pregnant or nursing moms. Please inform us on your intake papers and we can adjust your service accordingly. You’ll be happy to know that we apply your eyelash extension in roomy recliners that most pregnant moms find very comfortable.
We will supply a freshly washed wrap for your facial treatment. Ladies will need to drop their bra straps under the wrap. There are no shoes allowed on the facial bed, so be sure to wear socks for your appointment.
Yes. We are pleased to offer the same quality products used in our facials for you to use at home. Ask your esthetician what the best products are for your skin type. We also offer a lash bath for your eyelash extensions. Be sure to purchase all the products you need for the upkeep of your skin and lashes. We also have an ingrown hair serum for post wax services.
There may be some minor redness and sometimes a tight feeling. Your skin may swell slightly from extractions but not to worry. That will go down within 12-24 hours. More aggressive treatments like microdermabrasion or chemical peels have a bit more down time. Redness may last 12-48 hours. Minor peeling or flaking of the skin is common after these services. Be sure to ALWAYS wear sunscreen after a facial appointment. As each person's skin is different, we take every precaution to ensure the best outcome. While rare, it is possible for skin to have an unexpected reaction to a facial such as redness and minor bruising. Please let us know if you notice anything out of the ordinary so we can advise you further.
Not everyone experiences a breakout after a facial. It is possible that after a facial you may experience a minor purge due to the professional strength of the products. (2-3 blemishes) This typically only happens to acne skin.
We offer a wide range of antiaging treatments. The option for minimally invasive procedures as an alternative to surgery are growing in popularity. People may notice after treatments with your skin care professional you simply seem healthier, happier, less tired, and more confident. The variety of facials that are available in 2021 is astounding. Ask your esthetician what would work best for the areas of your face that are the most concerning. You’ll be happy you asked.
Yes you can get a facial. It's important If you are taking Accutane to let your esthetician know. We can modify any service accordingly with products gentle enough to be used on Accutane skin.
For some waxing services, you can stop by to see if we have someone available. Since most of our services take around an hour, it’s best to call us and get on the schedule so we can reserve the time exclusively for you. Just call us at 973-706-5157 and we’ll help you find a convenient time slot.
We accept all major credit cards and cash.
Yes! Our licensed and talented makeup artists have extensive experience in bridal makeup. We also can do makeup for proms, special events, and photography. Call and schedule your consultation. We can accommodate your entire bridal party in our spacious salon.
Yes we do! We have beautiful gift cards that can be loaded with any amount of money. These are a great way to provide a gift of beauty for someone special. This is a very popular option for our clients. Your card is the same size as a credit card and will be presented in a gift bag complete with tissue. It’s all set to give to the recipient. You can drop by any time to purchase during our regular salon hours!
We have a no children allowed policy. This is for consideration of all of our clientele. We do not have any accommodations for children and ask that you make arrangements for them to stay at home during your appointment. Ask your esthetician to help you find the best time for your appointment so you can fit your beauty regimen into your schedule.
Let the hair grow out to about the size of a grain of rice. If hairs are too short, the wax won’t adhere strongly enough to pull them out. Refrain from taking a shower or bath before the treatment. Soaking the hair will soften it, allowing it to break more easily and making waxing less effective. Do not apply lotion to the skin before your waxing appointment.
If soft wax is being used, the warm wax will be spread on the hairs in a thin layer. A cloth strip is then applied to the wax and rubbed in the direction of hair growth. The strip is then pulled quickly in the opposite direction of hair growth while the skin is held taut. If hard wax is being used, a thicker amount of warm wax is applied and allowed to dry. No cloth strip is applied. Hard wax does not adhere to the skin as much as soft wax and is therefore used on more delicate areas such as the bikini area, underarms and face.
All of our estheticians are licensed by the New Jersey Board of Cosmetology and specialize in skin care. They hold additional certifications in lash extensions, waxing, and makeup application. They are fully trained in the use and application of our facial equipment and are fully trained in the best and most up-to-date practices for the industry.

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CONTACT

About Face Essentials
275 Comly Road
Lincoln Park, NJ 07035

info@aboutfaceessentials.com

973-706-5157

HOURS

Monday through Friday
10:30am - 7pm
Saturday 11am - 5pm
Sunday Closed

About Face Salon Policies and FAQ's can be found here.

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